Privacy Policy
Last Updated: April 22, 2026
Cartools (“Cartool Pro”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how the Cartools app (the “Cartool Pro”,”App”) — an Internet driving recorder companion application published by FOREVIEW AITECH(HK) CO., LIMITED — collects, uses, retains, and discloses your personal information. By installing or using the App, you agree to the terms of this Privacy Policy.
1.Information We Collect
1.1 Information You Provide Direct
When you register an account, complete your user profile, contact customer support, or use sharing features, you may voluntarily provide personal information such as your name, email address, profile picture, and any other content you choose to submit.
1.2 Information Collected Automatically
We automatically collect the following information when you use the App:
- Device information: device model, operating system version, device identifier (IMEI/GAID), IP address, and screen resolution.
- Usage data: App launch time, session duration, features accessed, crash reports, and performance logs.
- Driving recorder data: paired device ID, connection status, WiFi signal strength, and settings you configure on the recorder.
- Location data: real-time GPS coordinates and driving trajectory when the recorder or the App GPS module is active.
- Media files: video footage and snapshot images that you choose to save from the recorder to the App.
- WiFi network information: SSID and signal strength when the App connects to the driving recorder over WiFi.
1.3 Third-Party SDK Information
The App may include third-party software development kits (SDKs) for analytics, push notifications, and crash reporting. These third parties may collect certain device and usage data in accordance with their own privacy policies. The specific third-party SDKs used and their data collection practices are summarized in the data safety section of the App’s listing on Google Play and available upon request via the contact details below.
2. How We Use Your Information
The APP uses your personal information solely for the following purposes:
- Establishing and maintaining the connection between the App and your driving recorder device.
- Saving, browsing, downloading, and managing driving video footage and snapshot images.
- Displaying real-time preview, GPS location, and driving trajectory.
- Pushing software updates, security alerts, product announcements, and service-related notices.
- Responding to your inquiries and providing customer support.
- Conducting statistical analysis to improve App performance, features, and user experience.
- Complying with applicable laws, regulations, and legal obligations.
Except as described in this Privacy Policy or at the time of collection, we will not use your personal information for any other purpose without your separate consent.
3.Information Sharing and Disclosure
3.1 We do not sell, rent, or trade your personal information to third parties.
3.2 We may disclose your personal information to the following categories of recipients, without seeking additional consent, only to the extent necessary:
- Affiliated companies: subsidiaries and parent company ofFOREVIEW AITECH(HK) CO., LIMITED for product improvement and service personalization.
- Trusted service providers: cloud storage providers, analytics service providers, and push notification services that process data on our behalf under strict confidentiality obligations.
- Legal and governmental authorities: when required by applicable law, court order, or binding governmental request.
- Merger, acquisition, or asset sale: in the eventFOREVIEW AITECH(HK) CO., LIMITED is involved in a corporate transaction, your information may be transferred as part of that transaction; we will notify you via email or in-App notice before such transfer takes effect.
When sharing your information with any third party, we require that party to handle your data in accordance with this Privacy Policy and take appropriate security measures.
4.Data Security
The APP implements commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access control, regular security assessments, and secure transmission protocols (HTTPS/TLS). However, no method of data transmission or electronic storage is completely secure. You are responsible for keeping your account credentials (password, PIN, etc.) confidential. If you suspect any unauthorized access to your account, please contact us immediately.
5.Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Video footage and snapshot images saved to your device can be deleted by you at any time. If you request account deletion, we will delete or anonymize your personal information within a reasonable period, except where we are legally obligated to retain certain data (e.g., for compliance, dispute resolution, or enforcement of our terms).
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal retention requirements).
- Object to or restrict certain data processing activities.
- Receive a copy of your personal information in a structured, machine-readable format (data portability).
- Withdraw consent at any time where processing is based on your consent.
The App may contain links to or integrations with third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to any third-party products, services, or practices. We strongly advise you to review the privacy policies of any third-party services before providing personal information to them.
8.Children’s Privacy
The App is not intended for use by children under the age of 13 (or the applicable minimum age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take prompt steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at: info@foreviewai.com.
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may have different data protection laws. When we transfer your data across jurisdictions, we ensure that appropriate safeguards are in place — such as standard contractual clauses or equivalent legal mechanisms — in accordance with applicable data protection laws.
10.Changes to This Privacy Policy
The APP may update this Privacy Policy from time to time to reflect changes in our products, technologies, or legal requirements. We will notify you of any material changes by: (a) posting the updated policy in the App; (b) sending an email to the address associated with your account; or (c) providing an in-App notification. The “Last Updated” date at the top of this policy indicates the date of the most recent revision. Your continued use of the App after any changes take effect constitutes your acceptance of the revised Privacy Policy.
11.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@foreviewai.com
Website: https://www.foreviewai.com